MAMade-in-China.com★★★★★
Made in China showroom yhh0623
Still no attempt to assist and no retraction to the lie that made in China put in their reply. Hopefully this doesn’t break trustpilot rules as I know I’m not allowed to publish the link between made in China and Tongxing made in China showroom yhh0623 I had hoped to be able to post a photo proving the lie that made in China has managed to get published. But that is where trustpilot who check and vet my words protect big companies from us the small person from finding out the truth before we get stung.
in response to your reply i have spent 4 month attempting to talk to you, but you wont pick up the phone and hold a conversation! As i am disabled with less than 5% use of my hands typing is very hard and extremely painful!! hence i talk using my mouth not the few fingers i have !!!!!! please look at the whatsapp chat and talk to me after all you don't answer when i ring you.
2023-12-21
MAMade-in-China.com★★★★★
After my last review Made in China told…
After my last review Made in China told Trustpilot that Tongxing wasn't attached to them but they wanted to help. I accepted their help but am still waiting!
But I'm surprised that they lied in their answer, as I found the link as found 10 minutes ago. But I'm not allowed to publish it a Trustpilot rule.
in response to your reply i have spent 4 month attempting to talk to you, but you wont pick up the phone and hold a conversation! As i am disabled with less than 5% use of my hands typing is very hard and extremely painful!! hence i talk using my mouth not the few fingers i have !!!!!! please look at the whatsapp chat and talk to me after all you don't answer when i ring you.
2023-12-20
MAMade-in-China.com★★★★★
It always seems strange to me that…
It always seems strange to me that business groups that group together under 1 umbrella, would rather protect their untrustworthy suppliers and risk Damaging the whole group rather than attempt to resolve the issue of goods not being supplied correctly or fit for purpose. But I paid over £17k for a cnc router to be build to my spec from TONGXING TECHNOLOGY DEVELOPMENT CO. LTD. When the damaged crate arrived there were parts damaged, missing and even some that didn’t fit. Unfortunately the very good sales girl left during shipping so I was given someone called John who doesn’t know my style of machine and also Sean the overseas sales director to deal with. The machine arrives un assembled with no wiring diagram, no instructions and no packing list. Some of the areas where the body had been damaged I just left, but some of the missing parts were eventually sent to me, so I could get part of it working, but the parts that were made wrong first time were made wrong a second time. So I finall get Sean to say he would supply a 4 jaw chuck to hold square material in stead of the 3 jaw chuck they supplied but at my cost. I had also discovered that the vacuum to hold the work piece was assembled wrong and was insufficient to do the job. The supplied computer generated a fault but John said that that is nothing to do with them, I contacted LENOVO about this, hours of me being told I was stupid and I couldn’t read because they didn’t not think the numbers on the back was one of their computers. I contacted the head office to be told that my computer shouldn’t have left china hence no warrenty. So I paid more to have the parts and the remade wrong parts sent. 4 months later a box arrived but it had the 3rd vacuum pump and the live centre part of the 4 jaw chuck. Sean doesn’t respond to any communication and John rarely. But they are now saying 10 months later that if I want to pay the shipping for the 3rd time they will send me the parts made wrong but not the 4jaw chuck and jaws that I have paid for. Now I raised this with Made in China but they have so-far done nothing! They not even spoken to the offending company, they have made no attempt to discuss a way forward with me. Their WhatsApp number on their website is not answered their WhatsApp chat just says send an email, but as my hands don’t work typing is not easy. As they invited me to leave feedback. So this is me just scratching the surface with my feedback I don’t think this is what Ronald was expecting. My suggestion to resolve this matter is for made in China to finally pick up the phone and do the old fashioned thing and have a conversation and then drop the companies that damage their name. I wait their call and being able to use my cnc router properly.
2023-12-11
