Lowest prices, large variety of products, worst customer service ever
TinyDeal.com is way too risky to buy from, if you have luck and the item arrives in good condition, then you will be happy with them, because you paid less than in other places, but when you buy something and the item is either wrong or defective then you'll be screwed. TinyDeal.com has some odd business practices in regards to return or exchange policy, their customer service will only offer you that you return the item at your own expenses and yet not guaranteeing that they´ll truly take care of the replacement (In most cases, the shipping to china and the shipping back to your location will be more expensive than the item itself). The chat agents don’t pay attention to what you are telling them, they mostly use pre built scripts that don’t even make sense to the conversation. To me it looks like they have a somewhat "No satisfaction Guaranteed" stupid policy which will make you crazy if you spent lots of dollars in your purchase. I decided to purchase from TinyDeal as per a friend recommendation he had only ordered one item and he luckily didn’t have any problem arrived quick and in very good condition. My first experience with them wasn’t like this, but I thought, well, let’s give them the benfit of the doubt, anyway the items were very unexpensive, so I’ll tried again and here I started with my problems, later my friend had problems too with the next purchase. But isn’t this odd, that when you have a good experience and you decided to buy more, if something goes wrong you are just simply ignored instead of rewarded for buying more? How can an online store be successful with this kind of way of doing business? I wonder if Tiny Deal executives aware of this? I checked out their Facebook page and found mostly complaints so I don’t think this company will last for long.