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Kim Shadbolt.

英国

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Oyohotels

OYO HOTELS CANCELLED MY ROOMS AND WILL NOT REFUND MY MONEY..

I had 2 rooms booked in OYO Finchley London hotel for August 2020. I rang the day before to check all was ok and you said my 2 rooms had been cancelled because of coronavirus and my 2 rooms were given to homeless people. I have rang/emailed numerous times and OYO say they are looking into it and will get back to me but after all this time they have not bothered. Be very carful when booking with these people as their customer service is absolute rubbish and they are completely ignoring me..

2021-02-20