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Ian Bakewell

英国

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pawbibi.com

Disgraceful company

Disgraceful company, less than 1 star, after supplying the measurements of my dog as requested, when the jacket actually arrived, approx 1 month after ordering, it was so small I could not do the zip up, it was not even close to letting me do it up. Pawbibi asked me to send the jacket back to them by a tracked service, no sight of a shipping label, but I would have to pay the cost of £20 to send it back to China, which I was not prepared to pay, they are now not responding to my emails, although repeatedly asking for a full refund as their gaurantee of satisfaction states, they are not prepared to honour that Gaurantee. A VERY VERY UNHAPPY CUSTOMER

2024-02-08有帮助 1