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Stepanyan

法国

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etotalk cs

Please be careful!

I ordered Lenovo S960, screen protector and a case cover from etotalk.com on October 31.Please be careful if you decided to buy any product from etotalk.com. Ijust want to warn you that they don't respect thier own return policy, even if you do everything they asked. They will find some stupid excuses not to pay /like they had 25$ custom charge at first and than that the phone was scratched, since i put the case cover as soon as I received the phone). When I sent it back (they received it on 5/11/14) I left the screen protector but removed the case, in a month on Jan 7th they told me that the phone was repaired, when I refused to accept the repaired phone they told me that they paid $25 custom charge and can't refund the money, after on 9/01 they told me that the phone has scratch /impossible/ on its frame and they can't refund money, after they decided to refund me 109$ when the phones price is 159.99$ and i paid for both side shipping $27.00 to receive and 27eur to sent it back. So be careful when you order anything from them, they are liars. 

2015-01-18有帮助 5