Just my own personal experience but....
I just came across this company in my pre-approved payments in Paypal. I didn't know what it was for so looked up the company and read all these negative reviews. I was quite worried wondering what on earth I had paid for and were they going to continue taking money from me. But when I looked into what it was I had bought, I realised it was a folding travel bag I had ordered. I have received this bag and I am pleased with it. It was exactly as I expected it to be. It was well made and as described in the advert. My only gripe is that it took some time to arrive on a slow boat from China. It was actually around 3 weeks and it was only because of this that I marked it down a star. I'm not sure about what has happened with all these unhappy customers, but I have to say that I am not one of them. Perhaps my experience is unique, but sometimes it is only the bad reviews that get written.