Terrible Quality - Awful delivery - Will NEVER Order From Here Again
We ordered a queen loft bed. We ordered early December and just received our items. The third party delivery service was HORRENDOUS to deal with. It was automated with no one to speak to. They delivered part of the item on the agreed date but way outside of the delivery window. THEN tried to deliver the heavy piece the next day. No one was prepared. We live in NYC and a COI - that was a debacle to try to get. They then tried to deliver the item again without a completed COI. It was an absolute disaster start to finish. We are putting the bed together - there are so many scratches. OH - and there are ZERO instructions on how to put the bed together. It is very much a "figure it out" chore. Looks like it was put together and returned several times. Between dings and scratches and dents - the quality is totally garbage. I wish I read reviews before purchasing. Stay away if you are reading this.