Personable, prompt, knowledgable...Ya, it's great
I've ordered gear through backcountry.com, moosejaw.com, jans.com, moontrail.com...Oregon Mountain Community took these guys all down a few notches when I ordered a Suunto Amibt 3 (which was the only place online having the amibt 3 on sale, by the way). I placed the order later in the evening on a Thursday and requested 2 day shipping. I somewhat expected the order to be processed and hopefully shipped on Friday being delivered on Tuesday. BUT WAIT! Chris Jones of Omcgear reached out Friday morning via email and phone to clarify when the order would be shipped/delivered and seeing as it was ordered Thursday evening, he helped me out and upgraded me to Next Day Shipping at no additional cost! WHAT A GUY! Omcgear was prompt with reaching out and even anticipated any confusion on delivery dates. And just to go the extra leap, they ensured my order got to me in two days, even though I placed the order well after closing time of the order day. Bang up job Chris Jones and everyone at Omcgear! Very happy with the watch and especially the customer service.