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Bexley

英国

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Doggykingdom

Dreadful customer service & misleading

My order went through ok, but the jacket was too small. Have been trying to arrange an exchange for 3 weeks now - even paid extra for the postage (invoice sent without any reply to my emails) but no acknowledgement or confirmation received and no goods received. I left a 3 star review on their website (hoped by not putting a lower rating it would be published) but strangely hasn’t appeared on their website - all reviews are 5 star except 4x 4 stars so incredibly misleading.

2024-12-19有帮助 1