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Trevor

美国

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Multcloud

What a terrible experience

What a terrible experience. I was hoping for a very easy solution. This is not it. I have 250GB of files that I want to transfer from OneDrive to iCloud. I selected my entire OneDrive and told it to transfer. It told me I couldn't have more than 200 selections. So I had to MANUALLY select 200 files and folders. Fine. Small price to pay I thought. So then I pressed the button and it started transferring. It took a couple of days and I saw the progress. But then the transfer job just stopped with a failure message. I saw some of my files had transferred, but not all of them. Which is not very helpful. There was no error or progress message. nothing. Just: Error. So I contacted customer service. They said that somewhere in my hundreds of thousands of files there's a file that has an invalid character. So just run the transfer again. The transfer cost me money, so I'm not going to run it again. They recommended that I individually select each folder and try to transfer it so I can narrow down where the invalid character is. I'm not doing that. That would take me all day and defeats the purpose of the service. I'll be asking for a full refund and contacting my credit card company if that doesn't work.

2025-01-25有帮助 6