Get ready to spend a lot of time doing their work after you get a card that doesn't work.
Bought two $50 DoorDash cards, one worked the other didn't. I reported the issue to GCX immediately and attached screenshots showing my DoorDash gift card balance of only $50 and my order history showing I did not redeem and use the bad gift card. Nami at GCX ignored my message and screenshots, and refused to do any investigation or work. She asked me to get a written proof from DoorDash. I am left to defend myself for a bad card they sold me. Lazy, irresponsible, and frankly very insulting. I was able to obtain an email proof after talking to DoorDash on the phone. Let's see if Nami processes refunds immediately. Ridiculous. These gift cards offer some savings but when you get a bad one, get ready to all the work. NOT WORTH IT. ***Response to below CANNED reply from GCX*** My review has all the details: Nami handled this, my last name, purchase date, and 2 $50 DoorDash cards. If you cared, you could have easily found this transaction, and compensated for my time. (Request #461300). Again, YOU DO NO WORK. I've been refunded after spending so much time on getting a written proof from DoorDash. To be clear, it was your job to verify the bad card with your source, not my job to prove that you sold an invalid card. This reply is to warn others of your very questionable business practice.
