I would give this company zero stars for customer service
This company has taken away our local ABC station in Iowa City because they cannot come up with an agreement with KCRG. We pay for the station but they do not give it to us. They have done this off and on with local channels forever. So be forewarned if you want your local channels you may not get them and they will not care or resolve it. When you call they say there is nothing they can do. Plus they will not let you out of your 2 year contract even though they are not giving you what you agreed to. Good luck.