Great website. Misleading payment information.
The website itself is well built and did exactly what I needed for a one-off school project. However, I was required to pay for a yearly subscription, and auto-renewal is enabled by default. This is only mentioned in the terms and conditions, with no reminder communication sent before renewal. By the time I noticed the charge, it was already past their very strict no-refund policy. I reached out politely to ask whether a goodwill gesture was possible given the circumstances, but received only an automated response reiterating the policy. While the product works, the customer support experience was disappointing. Many competing services offer equally functional websites with more transparent billing practices and more responsive customer support.