Poor customer service
I booked the flight while in Asia, so was forced onto the Singapore platform. to make changes to my flight I only had one SG number to call. On hold at 1am US time (as they don't have 24 hour support). Over 35 minutes on hold and my call was never answered. They can;t do anything by email. There is no alternative as they say you can;t call the airline direct and Expedia USA couldn't access the booking. Even though it as cheaper. if you need to make changes you're screwed.