Worst customer service ever. For what they give you they are a joke.…
They're getting one star because they do not give you the option to leave no stars. First of all they overcharged me for the first two years that I was in a contract. I've had them for 7 years now with no contract. But I've had to replace batteries that are $20 a piece and my yard signs are so faded you cannot see them. Over the course of the last year we have set five appointments. The appointment time is like a 5-hour period so basically you have to be home for those 5 hours. Not a single time did anyone show up. The last time they called me 15 minutes before and told me nobody would be coming. They also told me that there was no supervisor and that the supervisor would tell me the same thing so they're just going to go ahead and reschedule it. Barrel without a doubt the worst customer service I have ever dealt with. You get this person that just keeps talking over you and not listening to you or trying to help you. You think you would keep somebody or want to as a value customer that has been there and paid on time for 7 years. But this will be the last month that I pay them. I have never been so ticked off in my entire life. I wasted five and a half hours of my day off for the fifth time today for these people only for them to call me and say nobody's going to make it. We're not advised that you go with these people