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Paul

英国

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Optiontown

Scam-Like Experience – Flight Pass Is a Rip-Off

I gave Optiontown nearly three months to fix a simple issue. I even deleted my initial review to allow them time. That courtesy was completely wasted. I have now missed the booking window due to their persistent inaction. Despite countless emails, all I ever received were copy-paste excuses blaming a so-called “technical issue.” No fix. No follow-up. No ownership. Just silence and delays. Their own terms require bookings to be made 90 days in advance — and thanks to their negligence, that window has now closed. I paid for a service I was never allowed to use. Optiontown’s customer service has been utterly useless, offering nothing but scripted responses and empty promises. No urgency, no escalation, no compensation — not even basic respect for a paying customer. This experience has been infuriating, deeply disappointing, and frankly feels like a scam. I have lost time, money, and trust. Avoid the Oman Air Flight Pass at all costs. It’s a broken system backed by incompetent support. You risk losing your money entirely.

2025-07-31