Shltty customer service and mendacious shipping times.
I've ordered a phone (Elephone P9000) 3-3½ weeks from know on. and when i got an email with the tracking number and everyting, it said that i would recieve it in 3-7 business days, wich i though was okay, since i paid alot for the shipping and insurance for that package safety. But know, i am sitting at home, with no package at all, and a tracking number wich does not exist in any of the listet tracking sites in my email from Antelife. I am angry, frustratet and really dissapointet, not only because i havn't gotten my package, but because i am not getting any help from the "customer service" as they call it. each time i filed a complaint, i get the same message: Dear customer, Really sorry for the inconvenience caused. Hope you can wait for a more while. Regards and it pisses me of, that they just Copy/Paste their messages. When i informed them about my problem with the tracking number, they said that i should wait 2.3 business days so it could be updated, so i did, 5 days after, still no result so i confronted them again, and i got the same message, to wait 2-3 more business days. I am not waiting any longer.... i've lost 250$ on this deal, wich was alot of money from me, when i had a part time job.....