Honeymoon ruined!!
Arrived at our hotel to be asked if anyone had been in touch about our booking. Turns out the company hoteling.com used had gone bust. We then find that even though we had paid the hotel had not and had been told to cancel the room. Not the best way to start your honeymoon now is it!! Luckily the hotel staff were amazingly understanding and still had rooms..we just had to pay again. The hot would have contacted us if our details had have been passed on to them. Currently sat in our room trying to work out were we are going to get our spending money from for the next 17 days as the hotels rates are a lot more than what we paid originally. Thanks for your non existing customer service skills hoteling.com, turns out you're more interested in a review than contacting your customers when the hotel has been cancelled. Will never be using or recommending this company in the future. I'd say I look forward to a reply but going frome past experience, I'm not holding my breath!!
