Stay away! Terrible service, misleading marketing
Terrible service. Misleading marketing. Impossible phone support reps. Their timing was good, I was actually in the market for mouse control. But they falsely told me that several of my neighbors had signed up. They may have talked to them but they hadn’t, as confirmed later. The quarterly “service” was a cursory refilling of traps and attempt to sell more services. They texted me to say they were coming in February for the quarterly. I texted back saying not to, since the baits were under several feet of snow. They claim someone showed up anyway and checked what, I don’t know. They promised a free off-cycle visit to make up for it. Never happened. The traps were they put indoors didn’t work - mice ate the bait but didn’t trip the traps! When I tried to cancel for this abysmal performance they started calling every 2 days for payment. I finally threatened to open a complaint with the AG and credit card company. Three different reps heard this on separate days, agreed to cancel, and yet I got a call for payment. Sorry I ever fell for this scam.