I had ordered two ceramic succelents…
I had ordered two ceramic succelents from them. When they arrived they both were broken. I called but no one was available to answer my call. Within minutes Leon called me back because of caller ID and had looked up my name and order number. He was wonderful. I told him what had happened and he was contacting shipping right away to send out two new ones. He only asked me to send photo's of the broken pieces so they could make a claim. I did. One of the best customer service's that I have dealt with