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爱尔兰

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Swimshy

Shocking quality and incomplete order - avoid!

Firstly the order took almost 4 weeks to arrive and when it did finally arrive it was incomplete - I ordered the swimsuit with matching kimono and a second swimsuit and based on their sizing took a medium. When the order finally arrived there was no kimono and the swimsuits were HUGE and very cheap quality - the equivalent of a large. I contacted their CHAT bot by email - and got a PATHETIC email saying I could reorder at 20% reduction - hello this is your mistake my order is incomplete and your sizes are wrong. I stood my ground until I eventually got a returns address but this, of course has come with a warning that I will be paying the returns cost and will be liable for import tax - etc although this is 100% their fault. So AVOID AVOID AVOID!!!

2024-02-20有帮助 2