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Mark

英国

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Firegemss

Avoid

Received item 3 weeks after order, which didn’t bother me. It arrived damaged. I asked for a refund and offered to return the item if they would cover costs. They kept replying with copy and pasted generic emails, and in between this I’d get a genuine response saying I’d need to post it to an address in Southeast Asia, which will involve me paying in their words “the very high shipping costs”. I’ve gotten nowhere trying to rectify it with them and have since had to escalate this through PayPal to hopefully get a refund. Avoid if you like to shop with companies that offer at least a minimal level of customer service.

2024-04-26有帮助 1