Completely Unresponsive to my Requests
I placed an order for a stock (no custom design) item on November 18 as a Christmas gift for my son...now, five days before Christmas...three attempts to contact through their web page...one complaint ticket...I'm staring at the order status still showing "processing" and no response to any of my requests. Have not been able to find a similar item anywhere else, so I have really depended on this item arriving in time. Beyond frustrated, and ready to contact my credit card company to reverse the charge.