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Rafa Diaz

菲律宾

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Expedia

Stay stranded on an airport thanks to expedia

I booked a flight ticket from Nha Trang to Hanoi on the 5th Nov 2015, when I'm at the check-in counter the lady said I'm not on their system and I cannot fly! I started calling Expedia sg, long wait on the phone.. They said a third party company they work with haven't sent my details to Vietjetair, after an hour on the phone with a Filipino he says he'll call me back in one hour. Of course he didn't and couldn't reach him again after a few calls. I went to the Vietjetair desk and they have put me in another flight which is ten hours later than my original flight was supposed to be. I will never ever use them again I have wasted a full day of my vacation just because of them

2015-11-05