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Ray M

美国

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Hatsfashion

Misleading Sales

I read the reviews after making my order with hatsfashion.com. I ordered 3 fedora hats. It took about 6 weeks but the hats I ordered did arrive. The problem was they didn't fit, XL was too small. I used their sizing guide too. One of the hats I really liked so I ordered that hat again in the next larger size XXL. When that hat came, it was the same size as the XL. When I contact customer support they offered me a $10 credit or stated I can return it but I would be responsible for the shipping even though their website says "Free Returns".

2024-01-08有帮助 1