Overkill
I filled out the Quote request form - with details that I was interested in having paper shred quarterly. Then I received a phone call from someone who asked me the SAME QUESTIONS I already filled out - only to tell me that someone else would be calling me shortly to give me a quote. Then I received an email saying the same thing. Then someone else called me with the quote (this was the only helpful part of the entire process), then I got this email requesting I give you my opinion. There was a LOT of wasted time for something that could have been so simple... and here I am wasting more time telling you about it. And what's more - you're asking me to rate a company that I haven't yet used - all I did was request a quote.