Horrible, useless automated customer service
I purchased an item from Tinydeal for less than 3 dollars. About a month and a half passed after it was shipped and the item still did not arrive. I contacted Tinydeal using their email system and got automated responses of the style "We need to get the confirmation from the post office first, then we can discuss how to solve it", "Please wait another 25 days" and so on. I waited 3-4 weeks more and the item still did not arrive. I emailed Tinydeal again and received exactly the same responses again, eventhough it's clear that the item was either lost or was never sent in the first place. I tried chatting with a real representative but the response is "you need to send an email", while I already sent several emails and it's clear what will come out of additional ones. I don't mind about those few dollars but this approach pisses me off. I had never had any issues to get an e-shop to re-send an item or refund me in the very few cases when an item has not arrived out of the several hundred purchases I made in Chinese shops. But not this time! Tinydeal makes every effort to exhaust the customer with automated responses and refuses to take responsibility. I will never purchase from Tinydeal again.