AVOID THIS COMPANY!!!
AVOID THIS COMPANY!!! Oh how I wish I'd read these reviews before placing an order from these scammers. Ordered the 3 bras for £19.99 in my usual bra size which I checked using their size chart. Realised after payment that they'd taken about an extra £6 which was apparently VAT. First red flag. Thought it was a UK company but tracking showed the parcel coming from USA. Eventually arrived and the bras aren't fit for purpose. They're size 4XL which is far too big and there's no support in them whatsoever. The label says 25% elastane but they are so flimsy it's ridiculous. Contacted them to ask for a refund as they sent the wrong size. Website states refunds are possible if unsatisfied. LIES. I think I've emailed back and forth with them 6 times now and they still have not admitted to sending the wrong size. It's not even the same sizing system as their size chart. The smallest band they have is 34 so how a 36 could be 4XL is beyond me. The keep saying the items are correct and offered me £2. After several messages they upped their offer to £4 then £6. Eventually they said they'd refund me in full if I send them to China. Clearly I don't trust that they actually would refund me so there's no way I'm posting them to China. Looks like I'll be stuck with the insulting £6 compensation and a lesson well learned. Editing to add that I've just been informed by PayPal that I'll be getting a full refund, including the extra "VAT" which I'd been charged. When I filed a case with PayPal it turned out the company had a different name, Mailaibi Co, but regardless, they decided in my favour and apparently I'll be refunded. Lesson learned though!
