Order cancelled without refunding
I made a purchase through the innocn.com website on February 29, 2024. The following day, I received an email stating that "Order #2884 has been canceled." I checked my credit card balance, and the amount I paid has not been refunded. On the same day (March 1), I wrote to marketing at innocn.com asking why I have not received the refund of my money. Today, March 4, I still have not received a response and have not received my money back.