Appalling customer service
I bought a handlebar mount for a DJI OSMO Action from the DJI store which inexplicably broke after a few uses. I contacted DJI within 14 days of purchase but they keep telling me that this is an issue for the manufacturers despite the fact that DJI are legally obliged to deal with the problem and refund me the money. No one there will take responsibility for my complaint. The standard of service provided by DJI so far is appalling and I will never buy anything from them again nor would I recommend them to anyone.