Alluring Offerings, Cute Material, Difficult Sizing, Arduous Return Process
Order # L1905291900011026 I received 4 of my 5 items. Three didn't fit at all despite following the provided size chart. I want to return the items as I'm leaving for the summer, but DressLily says, "Wait until all items have arrived." I can't. I'm leaving the country. It appears that my money will have been wasted. Frustrating. Additionally, one of the over-sized shirts had a unraveling misplaced button-hole. ___________________ UPDATE DressLily replied to this review within 4 hours. :) Responding to my questions about the original order takes substantially longer. DressLily wants me to wait for the rest of my order to arrive before returning the items that do not fit. (Yes, I followed the sizing charts on the product web page.) As I explained, I can't wait to return the items that I have as I am leaving the country for 6 weeks. (I'd really rather not be dealing with this while packing.) The one item for which I am waiting still is in Hong Kong. By the time that one item arrives, I'll be gone. By the time I return to the country, the item return window will be closed. I have asked twice now for a return address so that I can return the items. I have yet to receive that information. As I am leaving the country and DressLily has not provided a return address, I will return my items to the shipping address on the original package. I may have lost more than $60 on this transaction, but I'll sleep well knowing I did the right thing. ___________________ UPDATE 2 Thank you, DressLily. DressLily will refund the $ for the items that do not fit and I will donate those items to a local charity - Saver's in my case.