I wish it had been easier
They shipped me the completely wrong part. When I contacted them about it, it took 3 days to get an RMA number - no apology for the hassle, no offer to expedite the correct part - just an RMA as if I had ordered the wrong thing. It took three follow-up emails to every email address I could find for them to get them to send me the right part. I get it - mistakes happen. We're all so used to excellent customer service (prompt responses, immediate correction of errors) that when a company sells online and doesn't prioritize customer service well, it really stands out. I suspect that this company does better over the phone than online. The online info was accurate and complete. I'd buy from them again only if I couldn't find the same part elsewhere.