Not easy to deal with!
Not easy to deal with! Tried phoning the London number, rang 9 times, selecting option 4, and after 10 rings it disconnects. Tried a 'Z' and 'Messenger' but no immediate replies. Their web site is totally unfriendly! They ask for Last name / Middle name / First name. However, on anything to do with the booking, where you enter your First name, it actually expects to see the First name and Middle name joined together without a gap!!! EG Frederick John Smith would be entered as First name: FrederickJohn Last name: Smith Crazy! 😒 In another place ther ask for ticket number and show an example as xxx-xxxxxxxxxx. However, it won't accept it if you put the '-' in! 🤷♂️ Try and join their Airmiles? Give up! It asks for your phone number but however you put it in, it won't accept it, to send you a verification code! I think it will only accept Chinese numbers! ???