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Jess

英国

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www.yoins.com

Very bad at communicating...

I placed an order on 20th August and paid for expedited delivery as I live in the UK and needed the items within 8 days. A little too hopeful, I know since the items are coming from HK, but I had at least expected an order tracking email. I have emailed twice for a tracking number but haven't heard anything back. Their website is very ambiguous with regards to tracking and they simply have two website links. I enetered my order number with Yoins on the off chance that it would be recognised, but it wasn't, hence me emailing them asking for a parcel tracking number. My name is Jessica Purcell and my order number is #8065193, just in case they see this and wish to help a customer out. I can't comment on their customer service as I haven't seen it yet, but I was really hoping I'd at least hear something back from them, even if its just to say it was already shipped. I can't help but feel that my order has been ignored, as well as my emails.

2015-08-26