Don’t use this app.
I booked through HIPCAMP after searching for camping sites for my family. Seems great but it is not. Booked a site for 5 days. It was really hard getting in touch with anyone after my booking. The app leaves a lot to be desired. Anyway, after 2 days with rain we left our camp site. Leaving 3 days unused. The camp site, Sensible Weather Insurance AND HIPCAMP all denied me a refund on the remaining days. Customer service agents were mostly kind and I know it’s just their job. HIPCAMP, however, does have the ability to refund me and they chose not to. I will not be using HIPCAMP again.