Fraud / Irresponsible
Please do not buy from this company. I ordered an item, They used the company EVRI to deliver. The company claims that someone signed for the item, however the product was not even brought to my flat. I was out and the delivery company left the package outside my building. The picture sent as proof of delivery was also the outside of my building open to everyone and the general public. My package was stolen within 10 minutes. I explained to Kistania That the product was not delivered to me, nor did I sign anything’. They told me to contact the delivery company, However, There is no way of getting through to them on the phone. Inputting details on the computer only show you the picture as proof of delivery. I explained to the retailer. I am unable to contact them and their response was sorry if you can’t contact them we can’t help you. Please do not buy from this company, You are taking a gamble and you may lose all your money. I am lucky I only purchased one item so my loss is not that big. Good luck, everyone.