Very enticing emails and very elaborate scam.
I am not one of those people who love to write negative reviews but this company is a SCAM. They said, in writing, they would give me a credit for a show cancelled due to COVID-19 and refuse to answer my emails with any actual human being telling me how to buy tickets using my credit. Run, don't walk, away from this company. They don't even really deserve the one star I gave them.