Customer service wasn’t helpful with my non-working vape.
The vape didn’t arrive very quickly. When it did I had issues. Sent email to customer service, when product wasn’t working waited about 5 days to hear back- their reply is that I need to go through the manufacture- I cannot return or exchange the product to vapor.com. Which other sites let you do, not sure now the few dollars I saved was worth it, should of used one of the better known sites. I saw on another site that they do take back Croft and Barrel vapes, so I feel this is a policy limited to vapor.com Or the customer service agent is misinformed. (I would appreciate a clarification of the agent was misinformed.)