Horrible
Horrible! Horrible! Horrible!! Sent my husband's broken ring back to them on April 1, 2019 for a replacement under their Lifetime warranty contract. Today is June 26th and Im still sitting here with nothing! Im out a $189 ring and a $50 check to replace it. They are BARELY responding to Facebook messages, email, mail and their phone is disconnected. I received confirmation they received my broken ring and the $50 check I wrote for the replacement fee. When I do hear from them all they say is "next week" someone will contact me. That week comes and nothing. Ive already filed a complaint with the BBB. Next course of action...civil suit. As the amount of ticked off people is skyrocketing. Running out of patience.