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Pan Pacific Hotels

Hotel itself was fabulous in Melbourne

Hotel itself was fabulous in Melbourne. Staff had different opinions on housekeeping whether it included bed tidy and some told me making the bedding was not done on daily basis meaning even if needed tidying up they will not do, later found out yes the bed should be made up every day but changed every couple of days which is fine as i didn’t ask for changing sheets but only to tidy. Only person who sorted this was Asif the manager, he was brilliant the rest of management never got back to me as promised.

2024-02-05