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Dacian

德国

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TinyDeal

Defected article very bad client service

Battery charger defected the first time I have plugged it in. After I contacted client support the asked me to provide proof of the charger not working. This request is absurd, how can you prove with a photo or video that the electricity is not flowing trough the wires?? Customer support instead to help they kept repeating the same request over and over again (I think their customer support is composed of bots). Finally I have made use of the return policy hopping to get my money back. This was another bad surprise to find out that you have to return the article in China which costs almost as much as the article. All this effort for a 5 euro charger. I decided to buy the charger myself and give up on hope that Tinydeal will help. The lesson learned here is to buy locally where you at least can return defected products easily. I will never buy here again

2015-10-20有帮助 2