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Kate

美国

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Plentifulh

NEVER received although they claim delivery

The product took MONTHS in processing/shipping and then I was charged an additional amount to "bring it into the country" (was never told it was shipping from overseas). I got an email yesterday saying it arrived 3 weeks ago (which it didn't). The customer service response to my query for proof of delivery was "to to your post office with this tracking number..." (which doesn't exist with the post office) or to "track with this link" (which is a broken link) or "go to all your neighbors, friends and family to see if they signed for it" while I keep asking for a proof of delivery with a signature but never get. They do not take responsibility for contacting their own delivery service(s) to find out what happened. Terrible company, terrible delivery process. DO NOT BUY from them.

2025-06-24有帮助 1