I raised concerns to faulty plastic…
I raised concerns to faulty plastic coffee capsules on the 01/07/2020 with photo of the barcode as reference. Email received over two weeks later from Illy asking for picture underneath the tin, two weeks to respond to a complaint 🤷♂️ By this time the tin had been put in the recycling. I’ve sent numerous emails and no response from their customer services, appalling !