Liars and still have not received my order!
DinoDirect are highly untrustworthy, lie repeatedly about shipping your order and charge you for express shipping and then tell you it is unavailable and use an alternate shipping method. They then issue you a tracking number (after hounding them for weeks) and it ends up being for a random customer in another country. I am from Australia and mine was for a random person in New York and it weighed half the weight of the actual product but they still kept telling me to wait patiently and it was the right order!!!. When questioned further they don't respond. I rang the carrier and they advised that tracking numbers are issued on the day of pickup or when the label is printed!!! Dino Direct said it takes at least 7 days!!! Crooks. Oh yeah I still haven't received my order and I commented on their Facebook. They've come back and given me a completely different tracking number with an entirely different carrier than the original one! (Likely just to appear as though it is being taken care of to other viewers, given the social exposure)..Apparently I won't be able to view the status of the shipping for another 2 days (conveniently they're trying to buy yet more time). I find it absolutely astounding that I was contacted by them today via email and assured (when questioned) that the tracking number was the right one (when clearly it wasn't) yet they come back on social media with a completely different one??!! So I received response as below! The tracking number is still 3 days later sitting at the same location as 'pre-advised' in China! I paid for express shipping. As far as I am concerned , they may have 'created' this tracking number to stall the delivery. I have escalated with Paypal and will be demanding my money back. This is an absolute joke!!!