Absolutely awful, do not buy from this company!
I ordered a smartphone from this company (Meizu M2) and paid for express delivery, the item took 3 weeks to arrive (longer than I paid for), and when it did, it was ridden with adverts and viruses, and their customer support couldn't care at all. The OS was full of intrusive adverts, and when I managed to run a virus scan on this, it showed stock apps to be a trojan and others to be adware. I was also redirected in the web browser on a regular basis to scam websites. Also, there were Chinse phone calls in the phone log despite this being advertised as new. When I reached out to focalprice for support on this, they asked me to send screenshots, which I did, and they then said this was a new phone, not used, effectively saying I was lying. I told them I was not happy, and they said I should post it back, but that I had to pay postage, and if it got misplaced in transit they would not refund me, which with them saying this up front, tells me they're never going to give me a refund. Absolute disgrace, and I would never buy from this company.