I wish I had researched this company…
I wish I had researched this company before I purchased. I sent for two wall lights which arrived after a wait of seven weeks. Lights were badly packaged and were totally warped beyond repair. I contacted the company and included photos of packaging and broken contents. I went through a series of emails where they offered replacements which, if they had arrived in good condition, would have been too late as House was up for sale. I was offered replacements with a discount and, again, I refused. I wanted a refund! They eventually conceded they would refund me when they received damaged items back. The return address on packaging was in the UK but they insisted I send them back to a Chinese address, which I did as the items were over £100 and I wanted something back. I have a certificate of postage which I photographed and sent them, I filled in customs ticket at post office and paid £27 postage. I haven’t heard anything from them, I haven’t received any refund. Absolutely awful experience, still not resolved! Please do not buy anything from this company!