Oscaro has been my primary supplier for the last few years
Oscaro has been my primary supplier for all of my family's auto parts needs for the last few years. Shipments have always arrived in a timely manner. Items have always been packaged to protect the items from damage during transit. I have never received damaged or defective goods. The online buying process has always been easy and quick. Except my most recent purchase... In attempted to verify the correct fit of a radiator, I used the online customer support system (first time every). That experience was horrible and a waste of my time! The only help system is not a real person. It will only answer structured questions it asked you and can understand. Them it responds with generic canned responses that point you to products. I needed a real person to verify the correct fitment of that product before I placed my order. This task is not something that the automated system is capable of performing. In all fairness I did receive a human response via email a few hours later as I left a negative review of the interaction. Better late then never, but I was already irritated as I want to place the order before I left for work. I had to wait until the next day and unfortunately it was a Saturday delaying my shipment until Monday.