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Alfie Gannon

英国

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D2D

Worst experience ever

If I could give it zero stars I would!! Absolutely awful product and service!! I paid £29.99 for a tablet apparently worth over £100 and £9.99 delivery fee through wowcher. Estimated delivery was 3-5 working days, I received the product after 14 days. I wouldn't mind paying for delivery if it came on time and in a professional manner. The brand new tablet I ordered came in a cheap Jiffy bag with no fragile warning signs on through my letterbox onto laminated floor. When I used the tablet it was of poor quality and no one near as good as they stated. It was slow and had terrible resolution and hasn't held any charge. I have tried contacting d2d but have had no reply to my emails. I have tried ringing numourous times and have either been hung up on or told to leave a message which I was unable to do as their inbox was full( of complaints I assume). I have emailed again demanding a full refund including delivery fees and to be contacted within 24 hours otherwise I'm going to trading standards. Absolute conmen, avoid at all costs!!!!

2015-11-30