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elaine greco

美国

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Zocdoc

Zocdoc? Unethical, prolly Illegal.

Zocdoc covers for unscrupulous providers, and they abound. I’ve had several providers with advanced credentials and many availabilities call me and before I can say anything, they say there are no such providers available. They offer providers with lesser credentials instead. Zocdoc responded to my ensuing complaint with flowery, sympathetic messages, saying 1).They would investigate (but never tell me the outcome or related consequences); and 2) They would connect me with a list of providers, if I gave some info. THE PROBLEM WAS, THOSE MESSAGES RAN IN LOOPS THAT DID NOT END. In other words, they were talking ZERO ACTION—and had no plans to. I think the strategy is to tire you out, or infuriate you to the point of saying something out of bounds (which I’d never do), so they could rule out service. It’s unethical. And I’m guessing, it’s illegal.

2026-06-15