NOT HELPFUL
I placed my order with them back in Oct.4th/2015 with the error address, so it got shipped back and then I corrected my mistake with the USPS, but they still sent it back to the owner. I assume is USPS fault so I contacted the staff and explain to them about the situation and this time I make sure the address is corrected and ready to go. They told me to check back later for a new tracking #. Now, its officially been 2 months and even with the correct address I still haven't got my package. Called the USPS office near home and they says is "something wrong" again. Contacted the staff, asking if there anyway they can use a different postal service because this is the second time I have problem with them so maybe the staff will understand and use a different way to help their customer with this issue. But no, they still not helping- Emailed me back with "We'll update you and "sorry" " - I mean I would love to hear that they would at least try to keep their customer by offer a new solution. I ordered from them before and have NOT getting a mess like this. Seem like they don't really care if the customer have the package or not since is not "their fault". With a lot of positive reviews I would expect more from them. I asked for my money back and will order from different place. Truly disappointed.